Your personal device: Is an AT&T phone or device and isn't active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit ... Sep 6, 2023 · You can use the following codes to retrieve information about your system (hardware and software): *#06# - Display the IMEI. *#*#4636#*#* - Display information about your phone, its battery and additional usage statistics. *#232337# - Display the MAC address of your Bluetooth radio. *#232338# - Display the MAC address of your WLAN adapter. 1. Swipe down from the Notification bar with two fingers, then select the Settings icon . Scroll to and select Security & location. 2. Select Screen lock, then select the desired screen lock method and follow the prompts to complete set up. Note: If you choose Pattern lock, you will have to factory reset your device if you forget your Pattern lock.Touch screen (TSP and Touch Key) firmware information code and update TSK and TSP firmware: *#2663#. Insert Network Lock Control Keycode: #7465625*638*#. Samsung Phone USB Settings Code: *#0808#. Reset total call time Code: *#22558463#. Here is the complete list of secret codes for the Samsung galaxy series.Tap the Settings icon. Scroll to and tap Backup & reset. Tap Factory data reset. Tap Reset phone. Note: Tap to check Format SD card to remove all data on the MicroSD card. If security is enabled, enter your unlock PIN, password, or pattern code. Tap Erase everything. If unable to reset the device using the above steps, try this alternate master ...Go to Home Network > Wireless. Either change the Network Name (SSID) or the Password. Changes can be made to your Wi-Fi name under Network Name (SSID) To change the password, change the Security from WPA-Default Key to WPA – PSK option then type your desired password in the Key section. Save all changes made to your device.Enter the Device Access Code (located on the side of your gateway). Select Submit. Change the info for the desired network: Wi-Fi name - In the Network Name (SSID) field, enter a new network name. Wi-Fi password - Select Use custom Wi-Fi network password and enter a new password. Select Save. Once you've successfully changed your Wi-Fi name or ...Showing Content for | Change your ZIP Code. Enter another ZIP to see info from a different area. X | ` >. `. We can't find that ZIP Code. Try again.Resetting your network settings clears out all of your internet, local network, and paired devices' data. A factory reset will delete pretty much everything on your device, reverting it to the state it was in when you unboxed it. A network settings reset will not delete any files, folders, or other media stored on your device.We can definitely provide you with some more information on this. Unfortunately, the incorrect entry of an unlock code too many times during the life of the device disables the unlock ability and permanently locks the device to the network. We do apologize for the inconvenience. Sean, AT&T Community Specialist. 0.AT&T Router Login: Make sure you're connected to your AT&T router's network. Open a browser and go to 192.168.1.254. 1.Dec 7, 2022 · It’s usually located on the back or side of the house. Use a screwdriver to open the box. Look for a phone jack labeled customer access jack. Unplug the short telephone cord and plug in your corded phone. See if the problem still exists. If you: Don’t have a clear dial tone: The problem is with the AT&T network. Go to the DSL network password page. Enter your Member ID and select Continue. Enter the answers to your Security Questions and select Continue. Your current DSL network password displays. To get a new password, select Reset. A new system-generated password will be created and display.Steps for resetting Samsung phone using Android Factory Reset Code. Step 1. First of all, remove the SIM from your Samsung device. Step 2. Next, open the phone app/dialer on your Samsung phone and enter the code - *#*#7780#*#*. Step 3. The process of factory resetting will begin as soon as the code is entered.The reset codes work file on my note 1, I cant seem to find a way to get a complete factory reset. When I use the phones factory reset it dosent erase anything really ...AT&T Network Unlock Code Free. Tutorial on how to get a free network unlocking code for all types of mobile devices.. in this video i show you how to request...How can we help you? Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support. There are multiple ways to reset your device if you are experiencing issues. Power cycling your device is the first step. In this tutorial, you will learn how to: • Power cycle your device • Restart your device • Reset network settings • Perform a factory data reset • Perform an alternate master reset. Power cycle your device Jun 2, 2023 · Android. Go to your Settings. Tap Phone and then Blocked contacts. Select Edit, the number or contact to update, and then Unblock. Go to your Messages. Tap the Menu (3 dots) and then Settings. Choose Block Numbers and Messages and then Blocked Messages. Select messages to be unblocked. Select Home Network > Wireless. In Password, enter the Device Access Code (located on the side of your gateway). Scroll to the Security section. From the Security drop-down, select WPA-PSK. In the Key entry field, enter a new Wi-Fi password (Wireless Key). For 64-bit encryption, enter a 10-digit password made up of numbers and letters a-f or A-F.Enter the Device Access Code (located on the side of your gateway). Select Submit. Change the info for the desired network: Wi-Fi name - In the Network Name (SSID) field, enter a new network name. Wi-Fi password - Select Use custom Wi-Fi network password and enter a new password. Select Save. Once you've successfully changed your Wi-Fi name or ...There are multiple ways to reset your device if you are experiencing issues. Power cycling your device is the first step. In this tutorial, you will learn how to: Press and hold the Volume up and Power/Lock button on the right side of the device, then select Power off . To turn the device back on, press and hold the Power/Lock button until the ... Learn more about AT&T Wireless plans and AT&T Internet service, including AT&T Fiber. Shop cell phones, accessories and more.Showing Content for | Change your ZIP Code. Enter another ZIP to see info from a different area. X | ` >. `. We can't find that ZIP Code. Try again.Jun 8, 2022 · General t mobile short codes. t mobile short codes. Preventing the network connection of a stolen phone, you may utilize the IMEI number provided by these t mobile short codes numbers. This number is unique to your T-Mobile phone: IMEI number *#06#. Battery status *#0228#. Dec 7, 2022 · The power status lights on your Wi-Fi ® gateway indicate: Green: The gateway is powered on. Flashing green: The gateway is starting. Amber: There’s a software update in progress. Don’t unplug the gateway or remove the battery until the update completes. Red: The gateway or power supply may be malfunctioning. Try rebooting your gateway to ... Jun 23, 2020 · The MCK is the Master Code Key, and only Samsung has that for their devices. It resets the counter for the NCK input, the Network Unlock Code, which IS something AT&T has. It's likely that the Samsung reps you spoke to simply don't want to get evolved thinking it might be a stolen phone. How can we help you? Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support. Tap the Settings icon. Scroll to and tap Backup & reset. Tap Factory data reset. Tap Reset phone. Note: Tap to check Format SD card to remove all data on the MicroSD card. If security is enabled, enter your unlock PIN, password, or pattern code. Tap Erase everything. If unable to reset the device using the above steps, try this alternate master ...Enter a PIN code to lock your SIM card. The default PIN code for an AT&T SIM card is "1111". Change the default PIN code for more security. After activating SIM lock, you must enter the PIN code if you move the SIM card to another device. If you forget your SIM lock PIN code, learn how to get the PIN Unlock Key (PUK) code to unlock your SIM card.The gateway is trying to connect to our network. Flashing green and red: The gateway has been trying to connect to our network for more than three minutes. Flashing red: The gateway can't connect to our network, or isn’t detecting a DSL signal. Service: Green: The gateway has obtained an IP address from our network. The connection is active.Dec 7, 2022 · The power status lights on your Wi-Fi ® gateway indicate: Green: The gateway is powered on. Flashing green: The gateway is starting. Amber: There’s a software update in progress. Don’t unplug the gateway or remove the battery until the update completes. Red: The gateway or power supply may be malfunctioning. Try rebooting your gateway to ... Sep 5, 2017 · From the general screen, scroll down and select reset. You will be taken to the reset screen. Select Reset Network Settings. Resetting the network deletes saved Wi-Fi Networks. Note: For specific instructions on how to reset your device, visit our Device How-To.Select your device's brand or model > Your Device > Tutorials > Troubleshooting ... Dec 16, 2022 · Try these tips: Make sure your Ethernet cable is connected to the WAN port on your Cell Booster and your router or gateway. If you have a modem and a separate router, try connecting your Cell Booster directly to your modem. Check the internet connection on other devices. Restart your router or gateway and your Cell Booster device. Aug 28, 2019 · How to unlock a SIM with a PIN Unlock Key (PUK) Go to your account overview within myAT&T and open the My Wireless section. Scroll to My devices & add-ons and choose the device that needs a PUK code. Select Manage my device. Under See device options, select Get your PIN unlock key (PUK). Go to the DSL network password page. Enter your Member ID and select Continue. Enter the answers to your Security Questions and select Continue. Your current DSL network password displays. To get a new password, select Reset. A new system-generated password will be created and display.We can definitely provide you with some more information on this. Unfortunately, the incorrect entry of an unlock code too many times during the life of the device disables the unlock ability and permanently locks the device to the network. We do apologize for the inconvenience. Sean, AT&T Community Specialist. 0.Mar 4, 2019 · Step 1 –. Go to Settings > Backup and Reset/General Management > Reset Network Settings > Reset. If prompted, enter your password and confirm the reset. Wait for the phone to complete the reset process. Step 2 –. First, go to Settings > Mobile Data and ensure that Mobile Data is enabled. (This will vary depending on your Android phone. Jan 20, 2023 · Use the AT&T Network Coverage Map. It's easy to check our network coverage in your location: Go to the AT&T Network Coverage Map. Enter an address, state, or ZIP Code, and select the search icon. We'll show you what type of coverage is available. In an area with limited or no coverage? We can't find that ZIP Code. Try again. Enable your Wi-Fi network security - Pace 5031 ... Select Use custom Wireless Network Key. In the Key field, enter a new Wi-Fi ...There are multiple ways to reset your device if you are experiencing issues. Power cycling your device is the first step. In this tutorial, you will learn how to: • Power cycle your device • Restart your device • Reset network settings • Perform a factory data reset • Perform an alternate master reset Power cycle your deviceSelect General, then scroll to and select Transfer or Reset iPhone. 4. Select Erase All Content and Settings to reset device, then select Continue. 5. Select Finish Upload Then Erase or Erase Now . 6. Select Erase iPhone to confirm. Note: If you have a passcode, you will be prompted to enter your passcode to complete the reset. Enter your Apple ... Dec 2, 2020 · AT&T Router Login: Make sure you're connected to your AT&T router's network. Open a browser and go to 192.168.1.254. 1. Sep 6, 2023 · You can use the following codes to retrieve information about your system (hardware and software): *#06# - Display the IMEI. *#*#4636#*#* - Display information about your phone, its battery and additional usage statistics. *#232337# - Display the MAC address of your Bluetooth radio. *#232338# - Display the MAC address of your WLAN adapter. Network Unlock code. I tried unlocking my Samsung J3 (2019) by carefully entering the code that I received by mail. But the device displays "incorrect code". The problem is that I was sent the "device unlock code" by AT&T. However, I am asked for the "network unlock code" to unlock my phone.After you’ve taken a backup of your T-Mobile with the above instructions, use the t-mobile secret code to format (hard reset) your phone. T-Mobile Reset Code. Detail. *2767*3855#. It wipes your T-Mobile phone completely and reinstalls the T-Mobile phone’s software. *#*#7780#*#*. Reset your T-Mobile device and erase all your mobile data like ...Just pick up the phone to talk to our support on 800.531.5000. Technical support is open from 5:00 AM to 2:00 AM CT and billing & account support from 7:00 AM to 9:00 PM CT every day. There are multiple ways to reset your device if you are experiencing issues. Power cycling your device is the first step. In this tutorial, you will learn how to: • Power cycle your device • Restart your device • Reset network settings • Perform a factory data reset • Perform an alternate master reset. Power cycle your deviceJul 25, 2022 · Samsung Galaxy Network Unlock Codes. If you see the "Enter Network Lock Control Key" or " SIM Network Unlock PIN" on the screen. If the message "Unsuccessful" appears, you have tried to enter the unlock code several times. In this case, enter: *2767*3855# to reset your Phone. Enter your Unfreeze code (MCK) into the SIM network to unlock the PIN ... Reset network settings If you are having connectivity issues, you can try resetting your network settings. Swipe down from the Notification bar with two fingers, then select the Settings icon > scroll to and select System > Reset options > Reset Wi-Fi, mobile & Bluetooth > Reset settings > select Reset settings again to confirm.Talk to sales Call +1 (888) 610-2915 to find the best hosting for you.From the general screen, scroll down and select reset. You will be taken to the reset screen. Select Reset Network Settings. Resetting the network deletes saved Wi-Fi Networks. Note: For specific instructions on how to reset your device, visit our Device How-To.Select your device's brand or model > Your Device > Tutorials > Troubleshooting ...Talk to sales Call +1 (888) 610-2915 to find the best hosting for you.Dec 2, 2020 · AT&T Router Login: Make sure you're connected to your AT&T router's network. Open a browser and go to 192.168.1.254. 1. Reset gateway Heads up: Be sure to jot down your custom settings, like your static IP address if you have one, or your Wi-Fi ® network name (SSID). You can then change them back after the factory reset. Press and hold the gateway Reset button for at least 10 seconds. If you let go before 10 seconds, the gateway will reboot, but it won’t reset.If you change or reset your password, make sure: You update your password wherever you have it saved. This includes your devices, web browsers, and any apps. Use the same ID and password to sign in to both myAT&T and your email? Make sure you use the new password to sign in to your AT&T Mail account. Still having trouble with your password?Whether you're troubleshooting or setting up a new network, factory resetting your router or modem is sometimes necessary. AT&T U-Verse users can reset their devices to factory default, as well. Resetting your device will erase data like your WiFi name and password. Be sure you're ready to reset the device before proceeding.Reset network settings If you are having connectivity issues, you can try resetting your network settings. Swipe down from the Notification bar with two fingers, then select the Settings icon > scroll to and select System > Reset options > Reset Wi-Fi, mobile & Bluetooth > Reset settings > select Reset settings again to confirm.Motorola Gateways. Launch a browser window and navigate to IP address 192.168.1.254. Click Home Network. Click Subnets & DHCP. Enter the system password, if prompted. The device access code (system password) is a 10-digit code found on the label side of RG (the label on the 589 is black with white letters).Mar 14, 2023 · Use Smart Home Manager from a computer to update your Wi-Fi ® info: Sign in to Smart Home Manager. Scroll to the My Wi-Fi card and choose Change next to the name or password. Select X to clear existing info, then enter a new name or password. Select Save. Reconnect your devices with the updated network info. Enter the Device Access Code (located on the side of your gateway). Select Submit. Change the info for the desired network: Wi-Fi name - In the Network Name (SSID) field, enter a new network name. Wi-Fi password - Select Use custom Wi-Fi network password and enter a new password. Select Save. Once you've successfully changed your Wi-Fi name or ...The password is a combination of letters, numbers, and/or symbols. Follow the prompts if you forgot your password. Your wireless passcode is different from your device passcode. You can call us at 800.331.0500 to get help for device unlock.Learn more about AT&T Wireless plans and AT&T Internet service, including AT&T Fiber. Shop cell phones, accessories and more.1. Swipe down from the Notification bar with two fingers, then select the Settings icon . Scroll to and select Security & location. 2. Select Screen lock, then select the desired screen lock method and follow the prompts to complete set up. Note: If you choose Pattern lock, you will have to factory reset your device if you forget your Pattern lock.Steps for resetting Samsung phone using Android Factory Reset Code. Step 1. First of all, remove the SIM from your Samsung device. Step 2. Next, open the phone app/dialer on your Samsung phone and enter the code - *#*#7780#*#*. Step 3. The process of factory resetting will begin as soon as the code is entered.Learn how you can help protect your phone from unauthorized use if it has been lost, stolen, or reset to factory settings without your permission. Secure My Device Learn how to lock or unlock your display, set a screen security lock type, get your PUK code, or request your device be unlocked from the AT&T network. Motorola Gateways. Launch a browser window and navigate to IP address 192.168.1.254. Click Home Network. Click Subnets & DHCP. Enter the system password, if prompted. The device access code (system password) is a 10-digit code found on the label side of RG (the label on the 589 is black with white letters).1. Swipe down from the Notification bar with two fingers, then select the Settings icon . Scroll to and select Security & location. 2. Select Screen lock, then select the desired screen lock method and follow the prompts to complete set up. Note: If you choose Pattern lock, you will have to factory reset your device if you forget your Pattern lock.And I HAVE TRIED EVERYTHING!!!! I entered the code in the back of the device, hit forgot code entered the number again, I have unplugged it, held down the reset button, unplugged it and plugged it back in WHILE holding down the reset button, logged in from chrome, Firefox, and safari. I even did a lil dance lol and nothing has worked!!!!!Tap the Settings icon. Scroll to and tap Backup & reset. Tap Factory data reset. Tap Reset phone. Note: Tap to check Format SD card to remove all data on the MicroSD card. If security is enabled, enter your unlock PIN, password, or pattern code. Tap Erase everything. If unable to reset the device using the above steps, try this alternate master ...Step 3: Input the code and your device is unlocked. If the device does not ask for the Samsung Codes, then follow the instructions below: Method 1. Step 1: Open the phone and type #7465625*638*# in the dialer. Step 2: Then, it will ask for the Samsung Reset Code, it is an 8-digit code. Step 3: Provide it and you will be done. Method 2Hello @rugr47. if you are trying to change your password for your wireless network, and you have to reset a password to get to this step, it is probably asking for the Device Access Code. This is a separate password that allows you to access the system. Look for the Device Access Code on the sticker, and try this one instead. Good Luck. Alex. 0.Whether you're troubleshooting or setting up a new network, factory resetting your router or modem is sometimes necessary. AT&T U-Verse users can reset their devices to factory default, as well. Resetting your device will erase data like your WiFi name and password. Be sure you're ready to reset the device before proceeding.Make sure you have an eSIM activation card with a QR code from AT&T. Then, follow these steps on your phone: 1. Connect to Wi-Fi®. 2. Open Settings and look for Network, Connections, Mobile, or similar. 3. Find the option to download a SIM or eSIM. 4. Follow the prompts to scan the QR code on your eSIM activation card from AT&T.Press the Volume down button until Wipe data/factory reset is highlighted, then press the Power/Lock button. 3. Press the Volume down button until Factory data reset is highlighted, then press the Power/Lock button to begin the reset process. 4. When the Android Recovery screen displays again, ensure that Reboot system now is highlighted then ...Here’s how: Unplug the power cord from the back of your device. If you have: An internal battery backup, remove it. DSL service, unplug your telephone cord from your modem or gateway. Wait 20 seconds. Put the internal battery back in, if applicable. Plug the power cord back in.Wi-Fi name is labeled Wi-Fi Network Name. Wi-Fi password is labeled Wi-Fi Password. macOS® users may need to enter $ at the beginning of the password; Settings screen You can also get network info from a device connected to your home network. This is useful if your Wi-Fi info has changed. Just go to your gateway or hub settings. Smart Home ManagerMay 31, 2023 · We can't find that ZIP Code. Try again. ... Check our network coverage map. Turn off call forwarding. Press #21# on your phone and then the Call, Send, ... Jan 18, 2023 · Review and update your email settings. Access your AT&T email settings by hovering over the gear icon, then choosing Settings. Review these areas for suspicious activity: Email signature: Look for any changes to your signature or content that you don’t recognize. Accounts: Check each of your email accounts. Reset network settings If you are having connectivity issues, you can try resetting your network settings. Swipe down from the Notification bar with two fingers, then select the Settings icon > scroll to and select System > Reset options > Reset Wi-Fi, mobile & Bluetooth > Reset settings > select Reset settings again to confirm.Time to contact AT&T customer support. Your technical issues may be above our pay grade, in which case we’d recommend getting in touch with AT&T customer service directly at +1-800-288-2020 or through the provider’s support contact page. We have more info about making contact on CableTV.com’s AT&T Customer Service & Support page.
In this case, you must switch off the proxy usage directly in the browser or delete the corresponding extensions to fix the ERR_CONNECTION_RESET. Solution 3: clear the browser cache The browser cache not only stores passwords, cookies, and the download history, but also data from websites you’ve visited .. Watch skinwalkers the navajo mysteries free online
I've tried all the resets besides factory. Flicked mobile data on and off. Don't receive any MMS even on wifi. If you haven't already, turn on wifi calling. That doesn't fix the core problem, but you'll at least be able to send & receive. This worked on my Galaxy S20 Plus.Reset network settings If you are having connectivity issues, you can try resetting your network settings. Swipe down from the Notification bar with two fingers, then select the Settings icon > scroll to and select System > Reset options > Reset Wi-Fi, mobile & Bluetooth > Reset settings > select Reset settings again to confirm.Jun 12, 2023 · Talk to sales Call +1 (888) 610-2915 to find the best hosting for you. Use Smart Home Manager from a computer to update your Wi-Fi ® info: Sign in to Smart Home Manager. Scroll to the My Wi-Fi card and choose Change next to the name or password. Select X to clear existing info, then enter a new name or password. Select Save. Reconnect your devices with the updated network info.Tap "Reset Settings" to begin the process. Provide your lock screen PIN, password, fingerprint, or other form of authentication, then tap "Reset Settings" again to confirm. Once this is complete, your Android device's network settings will reset to default settings, and you should restart your device to complete the changes.May 17, 2023 · Here’s how: Unplug the power cord from the back of your device. If you have: An internal battery backup, remove it. DSL service, unplug your telephone cord from your modem or gateway. Wait 20 seconds. Put the internal battery back in, if applicable. Plug the power cord back in. Select Home Network > Wireless. In Password, enter the Device Access Code (located on the side of your gateway). Scroll to the Security section. From the Security drop-down, select WPA-PSK. In the Key entry field, enter a new Wi-Fi password (Wireless Key). For 64-bit encryption, enter a 10-digit password made up of numbers and letters a-f or A-F.I also recommend resetting network settings, as this refreshes the phone’s connection. This will not erase any personal media, but it will remove any saved Wi-Fi networks and passwords. To complete this, please go to Settings > General > Reset > Reset Network Settings. The phone will reboot, and you can re-enter your saved Wi-Fi details.With your device powered off, press and hold down the Volume up and Power/Lock buttons at the same time until the screen lights up. 2. Press the Volume up button to scroll to Recovery Mode, then press the Volume down button to select. 3. From the "No command" screen, press and hold the Power/Lock and Volume up buttons for a few seconds then ...Dec 22, 2022 · In this case, you must switch off the proxy usage directly in the browser or delete the corresponding extensions to fix the ERR_CONNECTION_RESET. Solution 3: clear the browser cache The browser cache not only stores passwords, cookies, and the download history, but also data from websites you’ve visited . Aug 21, 2017 · From the home screen, tap the Settings icon. 2. The settings section will open, scroll down until you see General and select it. 3. From the general screen, scroll down until you see the reset option. Select Reset. 4. You will be taken to the reset screen. Select Reset Network Settings. In this case, you must switch off the proxy usage directly in the browser or delete the corresponding extensions to fix the ERR_CONNECTION_RESET. Solution 3: clear the browser cache The browser cache not only stores passwords, cookies, and the download history, but also data from websites you’ve visited .Apr 16, 2017 · I also recommend resetting network settings, as this refreshes the phone’s connection. This will not erase any personal media, but it will remove any saved Wi-Fi networks and passwords. To complete this, please go to Settings > General > Reset > Reset Network Settings. The phone will reboot, and you can re-enter your saved Wi-Fi details. There are multiple ways to reset your device if you are experiencing issues. Power cycling your device is the first step. In this tutorial, you will learn how to: • Power cycle your device • Restart your device • Reset network settings • Perform a factory data reset • Perform an alternate master reset. Power cycle your deviceThe factory reset code for HTC devices is *2767*3855#. The method to reset HTC phones via factory reset code is the same as described above. Follow these instructions to reset HTC phone via the code: step 1. Remove SIM card from your HTC phone. step 2. Open the dialer/phone app on your device and input this code: *2767*3855# step 3.Aug 30, 2023 · Steps for resetting Samsung phone using Android Factory Reset Code. Step 1. First of all, remove the SIM from your Samsung device. Step 2. Next, open the phone app/dialer on your Samsung phone and enter the code - *#*#7780#*#*. Step 3. The process of factory resetting will begin as soon as the code is entered. 3. *#*#7780#*#* – Perform a Factory Reset. If you want to reset your Android phone or tablet without going to device settings or using ADB commands, you can dial *#*#7780#*#*. The code will wipe all data, media files, call logs, messages, and third-party apps from your device and bring it to the same factory state it was when you purchased it.Nov 12, 2021 · Some carriers may assign special functions to certain codes that are exclusive to their network. Check the lists below for your carrier and see which features their USSD codes can unlock ... Dec 7, 2022 · How to unlock a SIM with a PIN unlock key (PUK) Go to your account overview and open the My wireless section. Scroll to My devices & add-ons and choose the device that needs a PUK code. Select Manage my device. Under See device options, select Get your PIN unlock key (PUK). 1. Swipe down from the Notification bar with two fingers, then select the Settings icon . Scroll to and select Security & location. 2. Select Screen lock, then select the desired screen lock method and follow the prompts to complete set up. Note: If you choose Pattern lock, you will have to factory reset your device if you forget your Pattern lock..