Oct 9, 2022 · Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform, and may need to direct you to our Xfinity Mobile team members to assist you with getting your request completed. Go to your devices in your account on the Xfinity Mobile website Click on the device that you intend to replace Click “Replace this Device” Follow the steps given for being your own device. When prompted, enter the eSIM IMEI as displayed on your new device. Be sure to use the eSIM IMEI, not the IMEI2 listed under "Available SIM"Jul 30, 2023 · There are two ways to get Xfinity Mobile SIM cards. Pick it up in one of over 500 Xfinity stores nationwide, or order it online, and it'll arrive in the mail in a couple of days. I should note you must be an Xfinity Internet customer to be eligible for an Xfinity Mobile phone plan. Some phones use a nanoSIM (a physical SIM card) while some use an eSIM (a digital SIM downloaded to the phone). Learn what to do if either an eSIM or nanoSIM card isn't working correctly. Why isn't my phone connecting to the internet? View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. eSIM Xfinity Mobile Goodbye, SIM card. Hello, eSIM. Easily switch to Xfinity Mobile with an eSIM-compatible phone. An eSIM is a digital SIM that's built right into your phone. There's no shipping needed. Just pick your plan and switch today. Check compatibility Get the best price for Unlimited. $30/mo per line. Jan 29, 2020 · Step 2: Prepare for changing from a physical SIM card to an eSIM. Go to your iPhone’s Settings app. Tap General > About. Scroll down to the section Digital SIM. Copy, write down, take a screenshot, or otherwise note the IMEI number listed–you need this to change to eSIM service. Double or triple check to ensure you have the correct IMEI number. Dec 14, 2022 · You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93. I was told to call 800-934-6489 and ask for the Advanced Team for these kind of requests. You would need to reach out to that department separately by calling or texting 1-888-936-4968 and one of our dedicated Xfinity Mobile specialists are there for assistance 24/7. You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93.Sep 17, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Sep 6, 2022 · 1. Go to Settings > General and tap About. 2. Under Carrier Lock, you should see a message that says "No SIM restrictions." If you don't see that message, contact Xfinity Mobile. Will activating an eSIM lock my iPhone to Xfinity Mobile? Using an esim will not affect the lock status of your device. Many unlocked devices are compatible with ... Xfinity Mobile offers the following cell phone plans to choose from: • Xfinity Mobile 1GB: $15 for 1GB Shared of data. • Xfinity Mobile 3GB: $30 for 3GB Shared of data. • Xfinity Mobile Unlimited Intro: $45 for 20GB of data. • Xfinity Mobile Unlimited Plus: $55 for 30GB of data. • Xfinity Mobile 10GB: $60 for 10GB Shared of data.Sep 30, 2022 · I just got back from traveling in the UK for a month. I was using my iPhone 13 Pro Max which was unlocked to add an Airalo eSim which gave me 5GB of data for 30 days through Europe and the UK. I made a couple of short phone calls and a couple of texts using my Xfinity number and was only billed 80 cents total for the month from Xfinity. eSIM is a programmable chip that lives in your smartphone, watch, or tablet. It allows you to change mobile plans via software. ... Boost Mobile, Mint Mobile, Visible, Xfinity Mobile, and Google ...Jul 30, 2023 · There are two ways to get Xfinity Mobile SIM cards. Pick it up in one of over 500 Xfinity stores nationwide, or order it online, and it'll arrive in the mail in a couple of days. I should note you must be an Xfinity Internet customer to be eligible for an Xfinity Mobile phone plan. Xfinity Mobile supports compatible eSIM-compatible devices, as well as devices that require a SIM card. How do I activate my eSIM with Xfinity Mobile? Bring your eSIM-compatible phone to Xfinity Mobile. Once you have Xfinity Internet, start by choosing between our By the Gig or Unlimited data options.1. Don't use the Xfinity Mobile App in a phone, and instead use a browser on your desktop. 2. Disable any Ad Blockers in your browser. 1. Go to Xfinity Mobile website and login your account. 2. Go to "My Account" from the top right corner and then click the "Devices" tab. 3. Click your old device. 4. Click "Replace your device". 5. Click "Bring ...At this time, Xfinity Mobile does not support eSIM. Initially, there are only three wireless carriers that support eSIM in the United States - AT&T, Verizon and T-Mobile. Support is available for the iPhone XS, iPhone XS Max and iPhone XR through the SIM card slot using a physical Xfinity Mobile SIM card. Well that sucks. Thanks for answering.Aug 28, 2023 · It's the power of the Xfinity 10G Network, in the palm of your hand. Manage your account, pay bills, boost your network, and enhance your experience on the Xfinity app. Xfinity customers get all this for free: • Everything you need to manage your Xfinity account — view your plan details, change or upgrade your service, and more. • Xfinity ... Jul 5, 2023 · July 5, 2023 If you’re a Comcast customer, there may be strong incentive to switch your phone service over to Xfinity Mobile. Here’s how you can activate a phone with the carrier via eSIM... Xfinity Mobile is a powerful nationwide network with 5G & millions of secure WiFi Hotspots. Get $300 off the all-new Samsung Galaxy phones. There are two ways to get Xfinity Mobile SIM cards. Pick it up in one of over 500 Xfinity stores nationwide, or order it online, and it'll arrive in the mail in a couple of days. I should note you must be an Xfinity Internet customer to be eligible for an Xfinity Mobile phone plan.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.On your iPhone, go to Settings > Mobile Data. Tap Convert to eSIM. If you can't see Convert to eSIM, your network provider doesn't support this option. Contact your network provider to move your phone number from your physical SIM to an eSIM using eSIM Carrier Activation or by scanning a QR code. Tap Convert Mobile Data Plan.Sorry but your e sim is lock, you cannot put other carrier e sim until it is paid off. Me.... I was told I could but I am happy to pay off as long as I get the 500 off either up front or over the 2 years as a credit, like planned.View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests.Jan 23, 2020 · As it relates to Xfinity Mobile, you could obtain one of the following devices and have it use an actual physical SIM card from Xfinity Mobile and an eSIM from another service provider that supports eSIM technology; iPhone XS, iPhone XS Max, iPhone XR and later models feature a Dual SIM. Currently, Xfinity Mobile does not support eSIM for ... Send in your old phone. If you accept the trade-in offer as part of a new phone purchase, you’ll send in your old phone using the provided shipping label. Assurant must receive your trade-in within 21 days from the date you submitted your order. step 3.02:32 PM. 14. Comcast Xfinity customers report their accounts being hacked in widespread attacks that bypass two-factor authentication. These compromised accounts are then used to reset passwords ...Xfinity Mobile plans with Verizon 5G & 4G LTE wireless coverage. $45/mo. Unlimited data. Verizon 5G & 4G networks. $540/yr Total cost. vs. $25/mo. Unlimited data. AT&T 5G & 4G networks.For E-sim users, you need to ensure that you download the E-sim to your iPhone after the activation process is completed. If your E-sim is removed or replaced later, you can visit the Xfinity Store and get it restored; ensure this is a quick action. Jul 5, 2023 · July 5, 2023 If you’re a Comcast customer, there may be strong incentive to switch your phone service over to Xfinity Mobile. Here’s how you can activate a phone with the carrier via eSIM... Hi, I am using Xfinity with my google Pixel 5, and want to change my current physical sim to e-sim. But someone said that for now e-sim service of Xfinity is only available for iPhone. I had used same google Pixel 5 with e-sim at Verizon a few months ago, so it is obvious that my google Pixel 5 itself is eligible for e-sim.Reset the Network Settings: On your device, go to Settings, then General, then Transfer or Reset Device, then Reset, and finally Reset Network Settings. Once you reset the network setting, you’ll need to restart your device. Restart your device by turning if off and then on. Your device should start up in roughly five minutes.At this time, Xfinity Mobile does not support eSIM. Initially, there are only three wireless carriers that support eSIM in the United States - AT&T, Verizon and T-Mobile. Support is available for the iPhone XS, iPhone XS Max and iPhone XR through the SIM card slot using a physical Xfinity Mobile SIM card. Well that sucks. Thanks for answering. eSIM is a programmable chip that lives in your smartphone, watch, or tablet. It allows you to change mobile plans via software. ... Boost Mobile, Mint Mobile, Visible, Xfinity Mobile, and Google ...Jun 14, 2022 · Official Employee. •. 392 Messages. 1 year ago. @ dpjkw, Thank you for your question. I would recommend contacting our Xfinity Mobile department. You can reach them at 1-888-936-4968. They would have more information for you. 0. See full list on xfinity.com Now I call Xfinity back to settle both issues, and the lady on the phone says she removed the E Sim from my account and I don’t need to worry about it. Looking at my Xfinity account I still have the two phone numbers, one on my physical Sim in my old phone, and one as an E sim in my new phone. In the Settings app, tap Carrier Cellular Plan Ready to Be Installed. Tap Continue, at the bottom of the screen. Make a call on your iPhone to check its cellular connectivity. If you can't make a call, contact your carrier. If the plan you activated replaces the plan on your physical SIM, remove your physical SIM. Then restart your iPhone.Jan 29, 2020 · Step 2: Prepare for changing from a physical SIM card to an eSIM. Go to your iPhone’s Settings app. Tap General > About. Scroll down to the section Digital SIM. Copy, write down, take a screenshot, or otherwise note the IMEI number listed–you need this to change to eSIM service. Double or triple check to ensure you have the correct IMEI number. Jun 24, 2022 · Official Employee. •. 6.9K Messages. Hello @user_eba8ac! Thank you for reaching out. To get help with receiving SIM card, please contact my awesome peers in the Xfinity Mobile Department. You can reach them by calling 1-888-936-4968. Unfortunately, we don't have access to Xfinity Mobile systems to honor your request. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. can I transfer my line/account from physical SIM to the eSIM on the same iPhone 13 mini - therefore opening up my physical SIM for an international carrier?He advised performing the following steps to see if the esim activation push notification would go through on the new phone. -Go to settings > general > about and waiting for a carrier settings update notification (I had none) -perform a network reset on the new phone, -perform a full factory reset on the new phone.Xfinity wouldn't budge on this and never unlocked my iPhone. Their justification is that the iPhone has to be paid off before I can use the eSIM on a second line. I asked why they sell a phone capable of using two lines with one of them disabled and I got a hilarious reply ... "you can still use the phone with a 2nd Xfinity line".Sep 30, 2022 · I just got back from traveling in the UK for a month. I was using my iPhone 13 Pro Max which was unlocked to add an Airalo eSim which gave me 5GB of data for 30 days through Europe and the UK. I made a couple of short phone calls and a couple of texts using my Xfinity number and was only billed 80 cents total for the month from Xfinity. Sep 5, 2023 · Once you have your new Xfinity Mobile SIM card in hand, it's time to activate your phone and complete the switch to Xfinity Mobile! Activating your own phone happens entirely online. We'll walk you through it, step-by-step. The process will only take about 20-25 minutes from beginning to end, and we'll send you an email once it's done. Told me it was not supported. Told the operator to escalate. Waited in line for about 1 hour. The high level lady asked my current physical sim IMEI and the eSim IMEI, which is my IMEI1 and IMEI2. Waited for about 5 minutes then my physical sim is out of service. Pulled out my physical sim and rebooted my phone. Send in your old phone. If you accept the trade-in offer as part of a new phone purchase, you’ll send in your old phone using the provided shipping label. Assurant must receive your trade-in within 21 days from the date you submitted your order. step 3.Sep 17, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. For example, while traveling, you might keep your primary line for your home and set up a data-only eSIM plan as the secondary line for the place you're visiting. To choose your data line, go to Settings > Cellular > Cellular (or Mobile) data. You can continue to use FaceTime, iMessage, and other apps to make VoIP calls or send messages while ...From there, you’ll be able to transfer that eSIM to your new iPhone 14 when it arrives. On your iPhone, go to Settings > Cellular. Tap Convert to eSIM. If you don’t see this option, you’ll ...Sep 17, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. On your iPhone, go to Settings > Mobile Data. Tap Convert to eSIM. If you can't see Convert to eSIM, your network provider doesn't support this option. Contact your network provider to move your phone number from your physical SIM to an eSIM using eSIM Carrier Activation or by scanning a QR code. Tap Convert Mobile Data Plan.First many of the Xfinity agents I talked to by phone, chat or in person at the retail stores have not been able to help. After 5 days I was “allowed” to speak to an “advanced team member” from xfinity who sent an email to the manufacturer of my phone so they could get the SIM NETWORK UNLOCK PIN, then email it to me.Sep 1, 2023 · Download an eSIM or insert or swap an Xfinity Mobile nanoSIM Card. Bring a device to a new line. To activate a new Xfinity Mobile line with a device you already own, simply log in to your account and visit the Devices page to set up your phone on the line. Sign in with your Xfinity ID. Select Add a Device. Select BYO Bring Your Own. First many of the Xfinity agents I talked to by phone, chat or in person at the retail stores have not been able to help. After 5 days I was “allowed” to speak to an “advanced team member” from xfinity who sent an email to the manufacturer of my phone so they could get the SIM NETWORK UNLOCK PIN, then email it to me.Sep 16, 2022 · Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at https://comca.st/3SvUunF where an Xfinity Mobile expert is available 24/7? Some phones use a nanoSIM (a physical SIM card) while some use an eSIM (a digital SIM downloaded to the phone). Learn what to do if either an eSIM or nanoSIM card isn't working correctly. Why isn't my phone connecting to the internet?I put my eSIM IMEI and I get the “Your phone is compatible, but it may be locked to Your Carrier.” Xfinity Mobile does not use eSIM; XFINITY MOBILE SELLS THE GOOGLE PIXEL 6 ! ! XFINITY MOBILE SELLS THE GOOGLE PIXEL 6! ! ! The Xfinity Mobile rep stated: “Pixels bought from them would be compatible” LMAO!!! You can’t make this ***View our mobile support section, chat with a customer representative, or contact us via Email to get the support you need with Xfinity Mobile. Cookie Policy We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests.Xfinity wouldn't budge on this and never unlocked my iPhone. Their justification is that the iPhone has to be paid off before I can use the eSIM on a second line. I asked why they sell a phone capable of using two lines with one of them disabled and I got a hilarious reply ... "you can still use the phone with a 2nd Xfinity line".Sep 17, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. At this time, Xfinity Mobile does not support eSIM. Initially, there are only three wireless carriers that support eSIM in the United States - AT&T, Verizon and T-Mobile. Support is available for the iPhone XS, iPhone XS Max and iPhone XR through the SIM card slot using a physical Xfinity Mobile SIM card. Well that sucks. Thanks for answering.An eSIM is an electronic SIM card. Unlike the standard physical SIM card we use for our cell phones, which come in different SIM sizes, the eSIM is built into your device and you can't remove it (nor should you need to remove it). There's no extra fee for an eIM, since it comes right in your device. While eSIMs are still very new for cell ...Now I call Xfinity back to settle both issues, and the lady on the phone says she removed the E Sim from my account and I don’t need to worry about it. Looking at my Xfinity account I still have the two phone numbers, one on my physical Sim in my old phone, and one as an E sim in my new phone.Jun 24, 2022 · Official Employee. •. 6.9K Messages. Hello @user_eba8ac! Thank you for reaching out. To get help with receiving SIM card, please contact my awesome peers in the Xfinity Mobile Department. You can reach them by calling 1-888-936-4968. Unfortunately, we don't have access to Xfinity Mobile systems to honor your request. Sep 17, 2022 · 1) Sign into your account Xfinity on a PC or MAC. 2) Navigare to my devices and select the device you want to upgrade. 3) Select "change device." 4) Enter the IMED ID when prompted from your new iPhone (iPhone>settings>general>about>IMEI #1>. 5) Confirm the telephone number to be transferred and enter the authentication code sent to your old phone. Now I call Xfinity back to settle both issues, and the lady on the phone says she removed the E Sim from my account and I don’t need to worry about it. Looking at my Xfinity account I still have the two phone numbers, one on my physical Sim in my old phone, and one as an E sim in my new phone.I put my eSIM IMEI and I get the “Your phone is compatible, but it may be locked to Your Carrier.” Xfinity Mobile does not use eSIM; XFINITY MOBILE SELLS THE GOOGLE PIXEL 6 ! ! XFINITY MOBILE SELLS THE GOOGLE PIXEL 6! ! ! The Xfinity Mobile rep stated: “Pixels bought from them would be compatible” LMAO!!! You can’t make this ***An eSIM is an electronic SIM card. Unlike the standard physical SIM card we use for our cell phones, which come in different SIM sizes, the eSIM is built into your device and you can't remove it (nor should you need to remove it). There's no extra fee for an eIM, since it comes right in your device. While eSIMs are still very new for cell ...Xfinity Mobile supports compatible eSIM-compatible devices, as well as devices that require a SIM card. How do I activate my eSIM with Xfinity Mobile? Bring your eSIM-compatible phone to Xfinity Mobile. Once you have Xfinity Internet, start by choosing between our By the Gig or Unlimited data options.Activating your own phone happens entirely online. We'll walk you through it, step-by-step. The process will only take about 20-25 minutes from beginning to end, and we'll send you an email once it's done. Since you'll temporarily lose service while you switch from your old carrier, we recommend using a computer to complete activation (but as ...Sep 16, 2022 · Open the Xfinity mobile app on your iPhone (I did it on the new one but either one should work), and you’ll see the new iPhone listed there. It may take a few minutes to show up. Return to the desktop site and Devices. Select the new iPhone and begin the activation. Make sure adblocker is disabled. Reset the Network Settings: On your device, go to Settings, then General, then Transfer or Reset Device, then Reset, and finally Reset Network Settings. Once you reset the network setting, you’ll need to restart your device. Restart your device by turning if off and then on. Your device should start up in roughly five minutes.Told me it was not supported. Told the operator to escalate. Waited in line for about 1 hour. The high level lady asked my current physical sim IMEI and the eSim IMEI, which is my IMEI1 and IMEI2. Waited for about 5 minutes then my physical sim is out of service. Pulled out my physical sim and rebooted my phone.eSIM in general is a disaster and another method for phone makers and carriers to lock you in. We are moving backwards to a time when your cell phone and number were locked to a carrier via a contract. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it
Jul 5, 2023 · July 5, 2023 If you’re a Comcast customer, there may be strong incentive to switch your phone service over to Xfinity Mobile. Here’s how you can activate a phone with the carrier via eSIM... . 3x
Apr 9, 2023 · eSIM is a programmable chip that lives in your smartphone, watch, or tablet. It allows you to change mobile plans via software. ... Boost Mobile, Mint Mobile, Visible, Xfinity Mobile, and Google ... Motorola MB7621: Best for most Xfinity internet plans, $89.99*, wired speeds up to 1,000 Mbps. 1. NETGEAR CM500: Best cheap cable modem, $73.00*, wired speeds up to 680 Mbps. 2. ARRIS SURFboard SB8200: Best for gig internet plans, $144.49*, wired speeds up to 2,000 Mbps. 3.Now I call Xfinity back to settle both issues, and the lady on the phone says she removed the E Sim from my account and I don’t need to worry about it. Looking at my Xfinity account I still have the two phone numbers, one on my physical Sim in my old phone, and one as an E sim in my new phone. eSIM Xfinity Mobile Goodbye, SIM card. Hello, eSIM. Easily switch to Xfinity Mobile with an eSIM-compatible phone. An eSIM is a digital SIM that's built right into your phone. There's no shipping needed. Just pick your plan and switch today. Check compatibility Get the best price for Unlimited. $30/mo per line.Sep 30, 2022 · I just got back from traveling in the UK for a month. I was using my iPhone 13 Pro Max which was unlocked to add an Airalo eSim which gave me 5GB of data for 30 days through Europe and the UK. I made a couple of short phone calls and a couple of texts using my Xfinity number and was only billed 80 cents total for the month from Xfinity. Dec 13, 2022 · First many of the Xfinity agents I talked to by phone, chat or in person at the retail stores have not been able to help. After 5 days I was “allowed” to speak to an “advanced team member” from xfinity who sent an email to the manufacturer of my phone so they could get the SIM NETWORK UNLOCK PIN, then email it to me. Xfinity Mobile and Comcast Business Mobile will offer the most advanced iPhone lineup ever with iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max. It will be. Not completely clear how current customers will receive the $400 off though.Oct 26, 2022 · Xfinity Mobile does not support BYOD Pixel 7 eSIM. The support representative told me Pixel 7 or 7 Pro eSIM was not supported as of 10/26/22, 3 weeks after Pixel 7 launched and started to delivery. Apple 14 is so popular that Xfinity supports eSIM for iPhone on day one, but Pixel or Samsung are not lucky. Verify Your Xfinity Account. First, confirm one of the following details associated with your account: First, confirm one of the following details associated with your account: Mobile phone number. Xfinity ID & Password. As it relates to Xfinity Mobile, you could obtain one of the following devices and have it use an actual physical SIM card from Xfinity Mobile and an eSIM from another service provider that supports eSIM technology; iPhone XS, iPhone XS Max, iPhone XR and later models feature a Dual SIM. Currently, Xfinity Mobile does not support eSIM for ...Jun 24, 2022 · Official Employee. •. 6.9K Messages. Hello @user_eba8ac! Thank you for reaching out. To get help with receiving SIM card, please contact my awesome peers in the Xfinity Mobile Department. You can reach them by calling 1-888-936-4968. Unfortunately, we don't have access to Xfinity Mobile systems to honor your request. Now I call Xfinity back to settle both issues, and the lady on the phone says she removed the E Sim from my account and I don’t need to worry about it. Looking at my Xfinity account I still have the two phone numbers, one on my physical Sim in my old phone, and one as an E sim in my new phone. .